Spectura Spectrophotometer Service & Support

Maintaining color consistency over time requires more than a high-performance spectrophotometer. Spectura is backed by a unique service care plan, NetProfiler, and My X-Rite, giving teams the tools to monitor device performance, reduce downtime, simplify maintenance, and protect measurement confidence across their fleet.


S60 S62 S64
  Protective Certification Plus
(Optional Upgrade)
NetProfiler Plus Premium
(Optional Upgrade)
NetProfiler Plus Premium
(Optional Upgrade)
Product defects ✔ ✔ ✔ ✔ ✔ ✔
Accidental damage protection ✔ ✔ ✔ ✔ ✔ ✔
Loaner unit* ✔ ✔ ✔ ✔ ✔
Annual preventative maintenance ✔ ✔ ✔
Annual calibration ✔ ✔ ✔
ISO:17025 certification** ✔ ✔ ✔
NetProfiler ✔ ✔ ✔ ✔
Return Shipping* ✔ ✔ ✔ ✔ ✔
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Confidence Beyond the First Measurement

NetProfiler verifies and optimizes Spectura performance using cloud-based software and certified color standards, helping keep instruments aligned across locations and reducing variation caused by drift, wear, and environmental conditions for greater confidence in every measurement.

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My X-Rite: Manage Spectura with Ease

My X-Rite is a free online workspace that gives teams one place to manage devices, software, service records, and support, making it easier to stay on top of coverage, maintenance, and system status to reduce downtime, simplify administration, and keep the color workflow running with confidence.

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Take the Next Step with Spectura

Looking for more information on Spectura features, pricing or upgrade options? Connect with us to take the next step.

Spectura FAQs

Consistent measurements across multiple devices require both instrument certification and ongoing performance monitoring. Annual certification verifies that each Spectura device meets factory specifications, while NetProfiler helps compensate for normal instrument drift between certifications. Together, these tools help maintain measurement consistency across operators, shifts, facilities, and global production sites.
Annual certification and NetProfiler work together to maintain measurement confidence. Annual certification verifies that your Spectura meets factory performance standards and provides documented certification. NetProfiler is designed for monthly use between certifications to help monitor instrument performance and compensate for normal drift over time. Combining both practices helps maintain consistent color measurement across devices, shifts, and locations while reducing the risk of measurement variation impacting production decisions.

Spectura offers flexible service plans to match different operational needs.

Every device includes a Standard Service Plan, which provides two years of coverage, return shipping, product defect protection, and access to My X-Rite support resources.

For S60 users, the Protective Service Plan adds accidental damage coverage for worry-free ownership without a calibration subscription.

S62 and S64 models include the NetProfiler® Service Plan, which extends calibration intervals to two years, maintains instrument performance through NetProfiler, and may include a loaner device to minimize downtime.

For organizations requiring formal compliance and annual service, the Premium Service Plan adds annual calibration, preventative maintenance, and ISO 17025 certification where available.

In short, Spectura service options range from essential product protection to advanced performance assurance and compliance support, helping ensure reliable color measurement throughout the life of the instrument.

Spectura support resources, software downloads, documentation, and service information are available through X-Rite Product Support pages and My X-Rite.
Regular maintenance helps protect measurement consistency, reduce unexpected downtime, and support reliable color decisions throughout production. Tools like My X-Rite, NetProfiler, and X-Rite Service Care Plans help teams manage device performance over time.


Need a Quote? Contact Sales.  (888) 800-9580

Technical Questions? Contact Support.  (888) 826-3042