Question: The automatic synchronization of my color palettes to my DTP apps does not work. How can I solve this?
Answer: When you create or edit palettes in ColorMunki and the 'Synchronizing' option is checked on, the palettes in your DTP applications should be actualized, when you close the ColorMunki software.
If it does not behave in this way, please make sure, that in the ColorMunki software Preferences** the path to the color palettes folders within your application(s) is included and defined correctly. Also, please make sure, that the palettes file type is set correctly (Photoshop: .aco, Illustrator and InDesign: .ase, XPress: .qcl). If no path to the color folder of your DTP application(s) is defined, add it by navigating to the appropriate color palettes folder and selecting it.
To access the Synchronization Preferences in Photo ColorPicker on a Mac, please open menu 'Photo ColorPicker / Preferences / Sync'. On Windows, please go to menu 'File / Options / Synchronizing' in Photo ColorPicker.
To access the Synchronization Preferences in ColorMunki Design on a Mac, please open menu 'ColorMunki Design / Preferences / Sync'. On Windows, please go to menu 'File / Options / Synchronizing' in ColorMunki Design.
Note 1: If Photoshop is not seeing your new or updated Colormunki palettes, a restart of Photoshop is needed.
Note 2: For DTP applications installed in 'Non-EN' languages the 'Colormunki Sync' Preferences may not include the default paths to the color palettes folders. Please add them as described above.
We hope this tool has helped you resolve any issues that you may have been experiencing. We would like to ask that you to take a few seconds to let us know how this tool worked. Your input will help us craft better tools in the future. Please follow the link below to our survey.
Troubleshooter Survey: Click Here
To return to the beginning of the troubleshooter: Click Here