It is possible that you might have an installed copy of ProfileMaker 5, but not actually have the licenses to use this program. X-Rite puts a full version of this program on our website, and many people download it, with the expectation of being able to use all of its features.
In addition, a disk copy of ProfileMaker 5 was included in the shipping materials of an i1Pro spectrophotometer, for purposes of evaluation use. Possession of this CD is sometimes taken to mean that the program is licensed when installed from this disk. That is not the case.
Your copy of ProfileMaker is licensed through a small purple USB dongle that comes with your software purchase. The ProfileMaker software will detect which licenses are availble by 'reading' the dongle information that your hardware provides. Because of this feature, ProfielMaker software can be installed on all the computers in a facility from a single hardware license. The ProfileMaker software will only run in demo mode if the dongle is not attached to your workstation.
You can verify your ProfileMaker licenses by running LicenseTool on your dongle. If you need to purchase additional ProfileMaker licenses you can go to our online store, or contact us for assistance at firstname.lastname@example.org.
To activate your new ProfileMaker licenses, you will also need LicenseTool.