X-Rite offers Care Packages to ensure your color measurement devices stay in optimum working condition once they leave the factory, and to provide better support for your color needs. Each of our Service Centers and Global Certified Partner Sites feature the most advanced testing tools, including temperature and humidity-controlled service areas. Our ISO 9001 Certification ensures we meet the strictest quality and applicable regulatory requirements, and our ISO 17025 Accreditation validates our competence in calibration. From Premium to Protective, we offer a Care Package that is sure to suit your individual needs.


X-Rite Services and Warranties | PremiumPremium Care Package

Our most robust plan, the Premium Care Package is ideal for anyone who can’t afford production downtime. The plan includes annual preventative maintenance and calibration, a NetProfiler license, full repair service, and priority technical support.

 

X-Rite Services and Warranties | Preferred CertifiedPreferred Certified Care

Our Preferred Certified Care Package offers the same maintenance, service, and support options as our Premium Care Package, without a NetProfiler license and the benefit of priority response time. 

 

X-Rite Services and Warranties | Preferred NetProfilerPreferred NetProfiler

Our Preferred Certified NetProfiler Care Package offers the same maintenance, service, and support options as our Preferred Certified Package, plus a NetProfiler license.

 

X-Rite Services and Warranties | ProtectiveProtective Care

Our Protective Care Package enhances and extends the coverage of the basic warranty to cover repair for product defects and damage.

 

X-Rite Services and Warranties | Basic WarrantyBasic Warranty

Each of our devices comes with a basic warranty. To enhance and extend this coverage, consider one of our optional Care Packages.

 


Service Care Plan Options


 
Basic Warranty
Protective
Preferred NetProfiler
Preferred Certified
Premium
Product Defects
Break-fix Coverage  
NetProfiler License      
Preventative Maintenance*      
24 Hour Support        
Expedited Service & Shipping        

*Includes ISO Certification Certificate

 X-Rite Service Care Terms and Conditions

Need a Quote? Contact Sales(888) 800-9580

Technical Questions? Contact Support(888) 826-3042