Mavericks compatibility for X-Rite color solutions

The below listed X-Rite applications run on the new Apple OS 10.9 Mavericks with the following requirements and known issues:

X-Rite customers that have upgraded to the recently released Apple OS 10.9 Mavericks may experience communication issues with X-Rite instruments.  To resolve these communications issues, certain X-Rite applications require an update to the latest X-Rite Device Services (XRD) driver software. See list below:


XRD v2.3.2 or higher REQUIRED


(Display, Basic, Photo, Publish)
ColorMunki Smile X  
ColorMunki Display X  
ColorMunki Photo (XRD v1)   X
ColorMunki Design (XRD v1)   X
PANTONE ColorManager X  
ColorChecker Passport   X
DNG Profile Manager   X
ColorPort v2 X  
i1Profiler D2 Lion Edition Not supported on MacOS 10.8 or higher Not supported on MacOS 10.8 or higher

NOTE: XRD versions v2.3.2 & higher (Mac only) include an auto-update function: This auto-update function will trigger a message stating that a new version of XRD is available. It is highly recommended to perform this update. Please note that this auto-update will only be performed on Mavericks and is triggered once a day. XRD will not be auto-updated on any other operating system, be it Mac or Windows based.

In addition to the auto-update, a stand-alone installer for XRD v2.4.0 is also published here.

This updater is recommended when the auto-update will not work, for instance when there is no Internet connection.


Dual Display Profiling using ColorMunki Photo or Design
When calibrating a secondary display in a dual display setup, the application will calibrate the primary display successfully, but when attempting to calibrate the secondary display, the application crashes on the first measurement.
As a workaround, please follow these steps to get both displays calibrated/profiled successfully:
  1. Profile the primary display and then close the ColorMunki application
  2. Go to System Preferences > Displays > Arrangement and drag the menu bar to the other (secondary) display to switch primary displays.  Reboot the computer.
  3. Open the ColorMunki application again and profile the primary display (that used to be the secondary).  Each display should now have their specific profile set as default.
  4. Go back to System Preferences > Displays > Arrangement and drag the menu bar back to the original primary display, if desired.

Hint: On Mavericks the Menu Bar as well as the Dock can optionally set to be shown on both monitors (primary and secondary). This means that any of the monitors can set as primary or secondary.

This issue will be addressed in future releases of the affected applications.

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