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Instrument not Communicating with X-RiteColor Master

X-RiteColor Master software communicates with a wide variety of X-Rite (and some 3rd-party) instruments.  A common helpdesk call relates to the failure of these two entities to communicate.  Try the quick checklist below.  Unless there is a damaged cable or a hardware failure (instrument or PC), this will generally get you going again.

 

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