Discontinued Product Support
Effective October 1, 2005 X-Rite will modify its phone support offerings for the following hardware and software.
Telephone support is discontinued for the following software:
| Product | Part Number | Last Ship Date |
| ColorStart | 1220 | 08/01/1998 |
| SpectroStart | 1250 | 07/01/1999 |
| QA-Lite | 1259 | 06/03/2002 |
| Metallix-QC | 1254 | 06/03/2002 |
| QA-Master | 1255 | 06/03/2002 |
| QA-2000 | 1256 | 06/03/2002 |
| FM-2001 | 1240 | 06/03/2002 |
| PaintMaster | 1254 | 06/03/2002 |
| InkMaster | 1222 | 06/03/2002 |
| PlasticMaster | 1253 | 06/03/2002 |
| TextileMaster | 1257 | 06/03/2002 |
Telephone support is discontinued for the following hardware:
| Product | Last Ship Date |
| 918 | 08/31/1999 |
| 972/CDM | 01/01/2000 |
| SP68 | 09/01/1999 |
| SP78 | 09/01/1999 |
| SP88 | 01/01/2000 |
| SP98 | 09/01/1999 |
| MA58 | 01/01/1997 |
| MA68 | 01/01/1997 |
Customers who call in and are unaware of these changes will be grandfathered once, and noted in ASTEA.
Customers with these products have several support options:
Upgrade opportunities - contact inside sales
Free e-mail support - second priority behind current product support
www.xrite.com - FAQ support
