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Power Supply issues

Symptoms of a bad power supply

A defective power supply may cause the following symptoms:

measurement data are far off anything (i.e., colors read as pink or green instead of white)
instrument seems to work, but gives errors during calibration and measurements
transportation motor and/or filter wheel motor does not start
communication problems

Use only the Switching Power Supply (part number SE30-77) to power the instrument. The SE30-77 requires a line cord. Xrites part number for the appropiate line cord is SD33-07.

Power Supplies: The DTP41 Time-Out Error

There have been a number of problems reported related to the DTP41 and power supplies.The correct power supply is X-Rite P/N SE30-77.This is an autoswitching power supply that produces 2.5 amps @ 12 volts. In several instances, customers have tried to use lower-amperage alternatives.The most obvious effect of these low-power situations is an instrument time-out situation.

Here is a diagram of the appropriate cables that can be used on the DTP41.

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Technical Questions? Contact Support. (888) 826-3042

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