PantoneLIVE Web Service Error Codes
Web Service Error Codes / Descriptions
1000 — User ID is blank 1001 — First name is blank 1002 — Last name is blank 1003 — Email address is blank 1004 — Language code is blank 1009 — User ID already in use 1010 — Email address already exists 1011 — Email contains an invalid email address 1012 — An unexpected error occurred 1013 — Brand owner is blank 1014 — Invalid authorization 1015 — No data found 1016 — Palette name must be entered 1017 — Palette name already exists 1018 — Simple name already exists 1019 — Parent Palette OID invalid 1020 — Expiry date invalid (must be in YYYY/MM/DD format) 1021 — Status is invalid 1022 — Brand Owner name must be entered 1023 — Main contact name must be entered 1024 — — Main contact email must be entered 1025 — Alias format invalid 1026 — License name must be entered 1026 — No LUBs awaiting release for this user 1027 — Offset must be an integer 1027 — Expiration date is invalid 1028 — Limit must be an integer 1029 — Include Pre-Release must be 0 or 1 1030 — Brand Owner invalid 1031 — Master palettes cannot be updated 1032 — Invalid palette 1033 — Invalid user 1034 — Invalid dependent standard 1035 — Invalid license 1036 — Application name must be entered 1037 — SKU ID must be entered 1038 — SKU name must be entered 1039 — License templates cannot be modified through this web service 1040 — SKU ID must be given for new licenses and cannot be changed on existing licenses 1041 — Application given without a key count 1042 — Application ID invalid 1043 — Keys to generate item not numeric 1044 — Contract length invalid 1045 — Invalid user 1046 — Application ID must be entered 1047 — Activation code is invalid 1048 — User invalid 1049 — Only assigned activation codes can be reassigned 1050 — Concurrent users invalid 1051 — License code not found 1052 — Multi-seat license activation codes cannot be updated
PANTONE®, PantoneLIVE and other Pantone trademarks are the property of Pantone LLC. All other trademarks or registered trademarks are the property of their respective owners. Pantone is a wholly owned subsidiary of X-Rite, Incorporated. Licensed under Sun Chemical Corporation. Sun Chemical’s patented technology enables the communication of a consistent, digital description of the desired appearance of a product. – [U.S. Patent Nos. 7,034,960; 7,202,976; 7,268,918; 7,417,764 and their foreign equivalents]. © Pantone LLC, 2016. All rights reserved.