Contact Sales/Support: +1 (888) 800-9580
정기 유지보수: 당사의 사이트와 서비스가 8월 16일 오후 8:30분부터 오후 10:30분(EDT)까지 간헐적으로 중단될 수 있습니다. 양해해 주셔서 감사합니다.


Transmission Reference File "greyed out" in Selection Window

Q: I need help loading transmission reference files in MonacoEZcolor v2.6. I am trying to calibrate my 35mm slide scanner. I purchased a 35mm IT8 target slide and associated reference files from Wolf Faust of www.coloraid.de in Germany.  The EZcolor program sees the files, but they are "grayed-out" as if they were in the wrong format.

A: The issue you are describing is MacOS specific. The Macintosh file system uses extra data called "File and Creator Types" to identify the contents of a file and what application should open it. I suspect your reference file does not have the necessary 'TEXT' creator type. If you open and 'save as...' this file with another Mac-savvy application like BBEdit, TextWrangler, Word or Excel, it should add the File Type and solve your problem. An alternate solution would be to use a resource editor like ResEdit or Resourcer to manually change the File Type code.



Need a Quote? Contact Sales(888) 800-9580

Technical Questions? Contact Support(888) 826-3042