SVC Bulletin--Portion Locked File Error Message on Vista
Portion Locked File Error Message on Vista
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Technical Service Bulletin |
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Bulletin # |
Date Issued |
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XR-0910-1008 |
October 1, 2009 |
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Subject |
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When taking a reading while in the PressTool a file locked error message appears. |
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Affected Models |
Firmware Version |
Software Version |
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ITX –Density |
v09609 or lower |
v1.5 |
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ITX –Spectral |
v09609 or lower |
v1.5 |
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ITX –ICC |
v09609 or lower |
v1.5 |
Description
When using the software on Windows Vista OS; the following erroneous error message (shown below) can occur after hitting the ‘Measure’ button in the PressTool.
Current Solution
Ignore the error message by clicking ‘Close’ and re-measure the sheet by hitting ‘Measure’ button again.
