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Windows 10 지원 종료: 지원 종료가 당사 소프트웨어에 미치는 영향을 알아보세요. - Windows 10 EOL


Ambient Measurement fails - Windows 10

Ambient Measurement fails on Windows 10.  ColorMunki Display Software prompts users to take an ambient meausurement however after rotating the ambient cover the software will not move forward or recognize the position correctly.

Problem:  ColorMunki Display Software prompts users to take an ambient meausurement however after rotating the ambient cover the software will not move forward or recognize the position correctly.

Issue:  In Control Panel > Color Management the displays are not listed as a device therefore our software does not see the monitors correctly.  The only devices listed will be printers, faxes, and scanners.  At this point the operating system has the monitors "Disabled".

Resolution:  Open Device Manager and select Monitors.  Click on the name of the monitor listed to select it then right-click and choose "Enable".  Now the Color Management options will list the displays correctly and allow the user to continue through the process of calibrating their screen.



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