XServer, XAdmin - "Can't start Database Server"
The X-RiteColor Master database is managed by a 'Velocis' database engine. This same engine may be used by a variety of other software applications. At least one, 'ARCserve 2000 ', is known to cause conflicts depending on its installation configuration. For efficiency this backup program may be installed to use "Named Pipes" as a transport protocol. If this is the case other required transports (used by X-Rite) may have been disabled. To troubleshoot:
If 'ARCserve 2000 ' exists on the server then...
TCP/IP: Enabled, Packet Size: 8192
Named Pipes: Enabled, Name Services: Disabled
XRCMWEB (Encryption: off):
1. Protocol: TCP/IP
Host: localhost, Port: 1530
XCM5 requires the highlighted items be enabled and set as shown if the 'XServer ' application is to operate correctly. If this is not the case the continue with step #3 in attempting to resolve the connection problem.