Difficulties installing a USB driver on Windows XP

Connection or Activation on Windows XP system

If connecting an Xrite instrument to a Windows XP system and the device continues to show that the instrument is disconnected and will not allow you to connect or activate the device, the first thing to verify is that the driver was installed correctly during the software installation. This is normally something that the software will do automatically, however once in a while the manual installation may be necessary. With the device connected to the operating system:

 

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