Interested in extended warranties and services?

X-Rite's reputation is built on the excellent performance of its service team. We work hard to ensure uninterrupted performance on all X-Rite products. Your product will most certainly outlast your service contract and warranty coverage. Never fear, extended coverage is a phone call away:

North America Service Contract Coverage:

  1. Unlimited repairs, including parts and labor due to normal usage.
  2. One inspection/certification service per contract period. Certification will normally be done at the time of a repair visit. If no repair is required during the contract period, then one inspection/certification service visit is covered.
  3. Free short term unit exchange. An equal-to or better-than model may be used.
  4. Priority unit exchange status.
  5. Unlimited free telephone support.
  6. One-way return shipment of your instrument via UPS Blue.

North America Extended Warranty Coverage:

  1. Extends the coverage of your new unit for two additional years. Available only at the time of a new purchase.

For more information send your questions to Include your instrument model and serial number so that our agents may properly research your existing entitlements before replying to your query.

Should you prefer to call, contact X-Rite's Customer Service Department at 800-248-9748. Again, have instrument model and serial number at hand so that we may expedite your service.