X-Rite Support

X-Rite's comprehensive support center provides a full range of services. Please review the list of support options to find the solution that best meets your needs.

Looking for Support or Product Downloads?
Enter product name, model number, article number or keyword into the search field below.

ModelArticle #

Need product support?
Use the search tool above to quickly locate your product and all of its related support materials, including:

Frequently Asked Questions
Software / Downloads
Manuals / User Guides
Sales and Marketing Materials
Product Specifications
Upcoming Training
Tutorials

We also urge you to create a "My X-Rite" account. "My X-Rite" can provide you with a view of our site that is tailored to your interests - - products that you have registered for example. In "My X-Rite" you can create and manage your technical support cases online. You may also track your product registration and software download histories. Soon you will be able to track your orders, repairs, and more, all from a single location.

Don't own a product yet?
For pre-sale questions, check out Where to Buy to find online retail locations near you.

Help us, help you!
Before contacting X-Rite for Support, please have the following information ready:
Email Us! Contact Form

Serial Number
Model Number
Product Name
Product Version Number

ISO Quality Standards
ISO Quality Standards Our lean manufacturing process, Six Sigma mentality, and ISO 9001 and 17025 certifications give our customers confidence that everything they receive from X-Rite will work exactly as it should. Learn More

Downloads
Software, firmware, & utilities to support your X-Rite products. Downloads are also organized by product name; use the search tool on the left... e.g., "530".

Before you Call
Before picking up the phone, we may have the answer to your question. To use the search tool on the left, begin by entering the name of your product.

Online Repair Request - RMA
Fill out your Return Materials Authorization form online.

Instrument Repair Survey
U.S. Customers only! Please take a few minutes and let us know how we are doing.

Warranties and Contracts
X-Rite's reputation is built on the excellent performance of its service team. We work hard to ensure uninterrupted performance on all X-Rite products.

Register Your Product
Register your products today. Opt to stay informed about product specific news.

X-Rite Training
Attend one of our online or classroom training programs—or have our color experts come to you!

MeasureItRite.com
Learn more about your X-Rite software or instrument. Try an online course! It's free and easy to register and become a member.

Discontinued Products
X-Rite strives to bring you the latest in color technology, while still supporting most discontinued items. Be sure to check out the listing to find a replacement product that fits your needs.