Need to repair or recertify?

For more information send your questions to Repairs@xrite.com. Include your instrument model and serial number so that our agents may properly research your existing entitlements before replying to your query

Within North America, contact X-Rite Customer Service at 800-248-9748 to make arrangements to receive a return authorization number.

Outside North America? Contact the X-Rite support center nearest you.

To expedite your call, please be prepared to provide us with the following information:

  1. Product Number
  2. Serial Number
  3. Billing information
  4. Shipping Information
  5. Problem Description
Request Return Repair Authorization