Repair and Certification

Looking to repair or certify your X-Rite instrument?

You’ve come to the right place. If your product is in need of repair or recertification, X-Rite offers repair and recertification services for products that are under warranty, covered by a service contract or through a time and material charge.

Submit your request by completing these two, quick steps.

  1. Have your appropriate payment method ready.
  2. Complete the online RMA form.

What’s an RMA form?

A Return Material Authorization (RMA) is required from X-Rite in order for you to return a unit for repair, replacement or recertification. X-Rite will provide you with a RMA number and shipping instructions. The RMA number must be prominently displayed on the shipping container and referenced on all correspondence pertaining to the returned product.

What’s the status of my RMA form?

If you have questions regarding an open RMA or need more information regarding pricing or shipping, please contact a color expert at our global headquarters. We welcome your inquiries by phone or email. To expedite your RMA request please provide your RMA number.


Phone: 800-248-9748 


Europe / Africa / Middle East 

Phone: +800-700-300-01



Phone: +021-644-81155


Hong Kong / SE Asia / India / Pakistan / Sri Lanka

Phone: +852-25686283



Phone: +813-6825-1641

Questions? Need a Quote? Contact Us.  1.800.248.9748