If experiencing a READ ERROR 2 message, check or the following;
Ensure that the instrument is held flush against the sample.
Ensure that the sample is located on an opaque surface. READ ERROR2 can indicate a light leak.
Ensure that the instrument is dry! There could a moisture / humidity issue. Attempt to "dry" the instrument out by placing it in an air conditioned environment and near a "warming heat" such as a computer monitor or on top of a TV set for 8 hours.
Do NOT use a heat gun or blow dryer, as this will cause further damage!
If the error continues, it needs factory service.
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