Please check the measurement device first. A defective device will likely provide similar poor results on multiple computers with different applications. Check the i1Display2 colorimeter by profiling in the “Advanced” mode to specific settings (6500K white point, 2.2 gamma, and luminance to 120cd/m2) with i1Match3 on a supported operating system with a well behaved monitor. An i1DisplayLT colorimeter will need to have the white point set to 6500K and gamma to 2.2 (no luminance option). If a similar poor result is encountered, the colorimeter is likely to be defective. Please note what the i1Match3 program reports the white point at in the “Set the White Point” screen. If the current white point is significantly different than 6500K (most displays use 6500K natively), the resulting profile will show an unsatisfactory color cast.
If i1Match3 needs to be installed, feel free to use the following link:
The i1Display colorimeters are not serviceable. If a defective device is still under warranty, X-Rite will replace it at no cost. If it is out of warranty, you will need to purchase a new device. Upgrading to a new i1Display Pro or ColorMunki Display would be a good choice if your device is out of warranty.
If the device works fine on a second computer using the aforementioned profile settings with i1Match3 but is providing poor results on Mac OSX 10.7x (Lion) with i1Profiler D2LionEdition, try the following steps:
Link to i1Profiler D2LionEdition 1.0.1: