Contact Sales/Support: +1 (888) 800-9580
Windows 10 지원 종료: 지원 종료가 당사 소프트웨어에 미치는 영향을 알아보세요. - Windows 10 EOL


i1Profiler HASP Dongle Won't Connect on Mac

The HASP dongle driver may not properly install on Mac (especially on Catalina and Big Sur).  Use this link to download and install the proper driver.Please try the current HASP dongle driver v.8.13 at the link below.  Close all software applications (especially i1Profiler) and unplug your X-Rite measurement device.  Keep the purple HASP USB dongle plugged in and update the drivers using the GUI installer at the following link:

https://supportportal.thalesgroup.com/csm?sys_kb_id=11ae86eddb16e78cfe0aff3dbf961916&id=kb_article_view&sysparm_rank=2&sysparm_tsqueryId=63a8e4afdbc6185091a9742339961920&sysparm_article=KB0018323
 


Need a Quote? Contact Sales(888) 800-9580

Technical Questions? Contact Support(888) 826-3042