i1D2 shows as not connected

To conifirm that your i1D2 is correctly installed:

• Rght-click on My Computer and choose Manage
• Look for i1display in the list of devices. It will probably have a yellow triangle with an exclamation point beside it.
• Right-click on the i1display option and choose "Update driver".
• Load your sofware CD into the computer when asked and allow Windows to search for software automatically.
• Your computer should find the driver and automatically install it.
• After the installation is complete, re-launch the HP DreamColor APS. It should now detect your device.

If you still cannot connect:

• Press Ctrl + Alt + Del to bring up your Task Manager.
• Go to the Processes tab and sort by Image Name.
• Look for the "i1DisplayObiWan.exe" process and the "wnoted.exe" process. Right click to close the processes if they are launched.
• Navigate to C:\Program Files\Common Files\X-Rite\InstrumentService and double click on the "wnoted.exe" to re-launch the process. (You may not see any activity, since the process launches in the background of your PC.)
• Open the HP-DreamColor folder and double click on the "i1DisplayObiWan.exe" to launch that process as well.
• Restart the HP DreamColor APS software to confirm that your device is now detected.