The i1Profiler software setup program installs the HASP USB dongle drivers on Mac and Windows, which were the most current available versions at time of i1Profiler being published. After successful installation of the i1Profiler and HASP dongle driver, a red LED should light in the dongle, when you connect it to the computer.
If the red light is not visible in the purple i1Profiler dongle, the dongle driver installation has likely failed for some reason.
To fix this issue, install the latest dongle driver again by following these steps:
- Close all applications - Disconnect your dongle - Download and just over-install the latest dongle driver from the link below - Restart your computer - Connect the dongle
i1Profiler uses a purple-colored HASP dongle that will use the "HASP HL" driver that can be downloaded from the following link: