Welcome to the DTP41 troubleshooter.
We hope this tool will help you resolve any issues that you might be experiencing using your Xrite instrument. Follow the diagnostic tree to troubleshoot the most common questions that our customers face with this product. When you are finished, we ask that you return here and take a moment to let us know how this tool worked. Your input will help us craft better tools in the future to ensure better experiences for our customers.
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X-Rite Technical Support Team
To begin, select one of the options below.