It Pays To Be Proactive
Our Service Care Plans ensure your device is expertly maintained to continually operate at peak performance. Since Service Care Plans include the cost of repair, you can better plan for the future with predictable maintenance budgets and avoid costly surprise breakdowns. With a variety of options to choose from, we make it easy to get the most from your investment and maintain your certifications.
Benefits of an X-Rite Service Care Plan
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| Improve reliability and increase the lifespan of your device for accurate color data and a dependable workflow. | Meet stringent quality and regulatory requirements with our ISO:9001 and ISO:17025 certification options. | Get world-class support, consistent and repeatable service, and loaner units to keep downtime to a minimum. | Avoid costly surprise breakdowns and better plan for the future with predictable maintenance budgets. |
Which Plan Is Right For You?
X-Rite Service Care Plan Offerings
Available as one-, two-, or three -year plans with a variety of benefits, our Service Care Plans provide additional protection beyond product defect coverage of a basic warranty.
What's Included |
Premium |
Certification Plus |
NetProfiler Plus |
Protective |
| Product Defects | √ | √ | √ | √ |
| Accidental Damage Protection | √ | √ | √ | √ |
| Loaner Unit | √ | √ | √ | |
| Annual Preventative Maintenance | √ | √ | ||
| ISO: 17025 / A2LA Certification | √ | √ | ||
| NetProfiler Software | √ | √ |
X-Rite Field Service Care Plan Offerings
X-Rite’s Field Service Care Plans are an easy and effective way to ensure your benchtop spectrophotometer or lighting solution continues to perform to original specifications. With Field Service, an X-Rite Engineer will come to your location to perform preventative maintenance and certify your device.
What's Included |
Judge Series Light Booths |
SpectraLight Series Light Booths |
Ci7500, Ci7600, Ci7800 Benchtop Spectrophotometers |
| Product Defects | √ | √ | √ |
| Annual Preventative Maintenance | √ | √ | √ |
| Accidental Damage (Via X-Rite Service Center Repair) | √ | √ | |
| Accidental Damage (Via Customer Location Repair) | √ | ||
| Annual Calibration | √ | ||
| Replacement Bulbs | √ | √ | |
| Loaner Unit | √ | ||
| ISO: 17025 / A2LA Certification | √ | √ | √ |
Service Literature
Additional Resources
Repairs & Warranty
Our 12-month manufacturer warranty covers product defects.
NetProfiler
Verify and optimize your device performance for confidence with every measurement.
X-Rite Link
Manage and view your devices, service records, and NetProfiler statistics in an online dashboard.
