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Eye-One or Eye-One Display Not Recognized on Windows

Possible Reason: The hardware was plugged in before installing the software. This means that the software driver necessary for interfacing the i1 Display to the computer was not present.

Solution:.

1. Open Device Manager. Either "Start > Control Panel > Performance and Maintenance > System > Hardware > device manager" OR press “Win-Key” + “Pause” Key and select > Hardware > device manager..

2. Under “Other Devices,” the Eye-One Display will be marked with a yellow question mark and black exclamation mark. Right-click on the Eye-One display icon and select “Update Driver.”.

3. The Install Wizard will start, and the driver for Eye-One Display will install correctly..

Important!.

- Always install software before installing USB devices such as Eye-One Display..

- For a correct Eye-One Display driver installation, the following files must be installed:.

C:\WINDOWS\inf\EyeOneDisplay.inf.

C:\WINDOWS\SYSTEM32\DRIVERS\EyeOneDp.sys.

- In some cases an upgrade to XP Service Pack 1 may be required to avoid device connection problems.

Need a Quote? Contact Sales. (888) 800-9580

Technical Questions? Contact Support. (888) 826-3042

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