SpectraLight QC Service Programs

Optimize Your SpectraLight QC Investment

X-Rite is the world leader in providing solutions for professionals involved with all aspects of color control. We lead the industry in offering service options to ensure uninterrupted performance for your SpectraLight QC. Training and educational resources are available globally and on line for both new and experienced users to optimize their color control capabilities.

X-Rite’s SpectraLight QC is manufactured to rigorous quality standards. These standards are backed by a one-year standard warranty* that includes comprehensive global services and superior phone and web support. Now you can be assured that your device is always working at optimum performance when you choose one of the SpectraLight QC Service programs..

Limit your operational down time, eliminate hassle, and ensure you are completely satisfied with your X-Rite products, year after year. Ideal for those requiring annual ISO or other certification and protection against unforeseen incidents.

 
Value PropositionFeatureWarranty ExtensionField Preventive Maintenance
& Certification Contract
Field Full Service Contract
Protect


Your


Investment
Extend original HW Warranty
for 1 year (parts and labor)
YesNoYes
Extend Tech Support for 1 yearYesNoYes
Includes RepairYesNoYes
Assure operational accuracyAnnual CertificateNoYesYes


SpectraLight QC Non-Warranty Service Calls
 

 



SpectraLight QC Extended Warranty and Support

The Extended Warranty and Support is available to SpectraLight QC owners from the time of purchase until the expiration of the original product warranty. It enhances the basic technical support included as part of the solution purchased. Extended Warranty and Support is purchased in annual increments for up to 3 years coverage from time of purchase.

Entitlements You qualify for personalized support if you are: Limitations

This warranty coverage does not cover certification. Consumables and accessories are excluded. Damage caused to devices by abuse or misuse is not covered.



SpectraLight QC Field Preventive Maintenance & Certification Contract
 

The Certification plan provides for a one-time certification for the SpectraLight QC. It is recommended to be recertified annually. Where applicable or necessary, X-Rite will provide printed documentation and/or a dated certification sticker.

Entitlements Limitations

This plan does not cover unit repair. If a repair is necessary, it will be billed at either a flat rate or for labor and parts at the time of service. Damage caused to devices by abuse or misuse is not covered.



SpectraLight QC Field Full Service Contract

Entitlements Limitations

Consumables and accessories are excluded. Damage caused to device by abuse or misuse is not covered.



SpectraLight QC Field Service Call
 

The SpectraLight QC Service Call plan provides one-time service for SpectraLight QC devices out of warranty and not already under any X-Rite service contract. Where applicable or necessary X-Rite will certify your device and provide printed documentation and/or a dated certification sticker.

Entitlements Limitations

Technician availability is on a first-come, first-served basis. Service work on all devices quoted by an X-Rite representative. Damage caused to devices by abuse or misuse is not covered.

Questions? Need a Quote? Contact Us.  1.800.248.9748