Customers may have technical issues with the Spectracal C3 Meter (ColorMunki Smile custom OEM device). They will need to contact SpectraCal. This device will not connect to X-Rite software. SpectraCal sells a custom OEM version of the ColorMunki Smile. This is a true OEM version of the instrument. It has a custom instrument name ("SpectraCal C3"), custom paint job/artwork, and custom instrument password so it only works with their software. This device WILL NOT connect to any X-Rite software. They are the only OEM with a custom version of the ColorMunki Smile device. X-Rite does not provide support for this product...all support must go to SpectralCal.
SpectraCal Technical Support can be contacted at: 206-457-8949
Questions? Need a Quote? Contact Us. 1.800.248.9748