SVC Bulletin--Portion Locked File Error Message on Vista

Portion Locked File Error Message on Vista

Technical Service Bulletin

Bulletin #

Date Issued

XR-0910-1008

October 1, 2009

Subject

When taking a reading while in the PressTool a file locked error message appears. 

  

Affected Models

Firmware Version

Software Version

ITX –Density

v09609 or lower

v1.5

ITX –Spectral

v09609 or lower

v1.5

ITX –ICC

v09609 or lower

v1.5

 

Description

When using the software on Windows Vista OS; the following erroneous error message (shown below) can occur after hitting the ‘Measure’ button in the PressTool.  

 

Current Solution

Ignore the error message by clicking ‘Close’ and re-measure the sheet by hitting ‘Measure’ button again.

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