SVC Bulletin--Paper Stop Calibration Error

Paper Stop Calibration Error

Technical Service Bulletin

Bulletin #

Date Issued

XR-0910-1004

October 1, 2009

Subject

Erroneous error message while performing a paper stop calibration.

 

Affected Models

Firmware Version

Software Version

ITX –Density

v09609 or lower

v1.5 or lower

ITX –Spectral

v09609 or lower

v1.5 or lower

ITX –ICC

v09609 or lower

v1.5 or lower

 

Description

During a paper stop calibration routine an erroneous error message (shown below) can occur while reading the reference card. The paper stop calibration routine is in the following locations within ToolCrib:

Current Solution

Ignore the error message by hitting ‘OK’ and rerun the paper stop calibration or Head Status routine. Generally this error only happens once during a paper stop calibration.

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