SVC Bulletin--Cable Connector Unplugged From Back of the Head
Cable Connector Unplugged From the Back of the Head
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Technical Service Bulletin | |
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Bulletin # |
Date Issued |
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XR-0910-1003 |
October 1, 2009 |
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Subject | |
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Cable Connectorunplugged from the back of the head when the station is trying to send it commands causes the head to inch away from the docking station. | |
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Affected Models |
Firmware Version |
Software Version |
|
ITX –Density |
v09609 or lower |
v1.5 or lower |
|
ITX –Spectral |
v09609 or lower |
v1.5 or lower |
|
ITX –ICC |
v09609 or lower |
v1.5 or lower |
|
ITX News |
v09609 or lower |
v1.0 or higher |
Description
During the process of establishing a connection or if any commands are trying to be sent to the head while the cable connector (energy chain) is unplugged from the back of the head; the head will start inching away from the docking station.
Current Solution
Always make sure the cable connector is plugged into the head. If the cable is plugged in and the problem still exists, then send the system to your local service center for repairs.
