While rare, it is sometimes necessary to reset any computer based instrument. This action will restore the instrument to "factory new" conditions. X-Rite's Applications' Support staff will generally suggest this path only if all other reasonable alternatives have been tried: any measurments stored in the device will be lost if a reset is performed. In the unlikely event that a reset the ShadeVision hand-held instrument is needed, follow these simple instructions:
Undock the instrument. The instrument might display, "Please calibrate the instrument"...select [OK]. If it displays, "Are you measuring the same patient?"...select [Yes].
Select the button that has the ShadeVision instrument icon on it (to the left of the battery icon).
Select [Off] and then [Yes] to the resulting confirmation window.
The instrument will shut down. Simply redock it and it will awaken. The instrument has now been reset.