PantoneLIVE Web Service Error Codes

Web Service Error Codes / Descriptions

1000
— User ID is blank
 
1001
— First name is blank
 
1002
— Last name is blank
 
1003
— Email address is blank
 
1004
— Language code is blank
 
1009
— User ID already in use
 
1010
— Email address already exists
 
1011
— Email contains an invalid email address
 
1012
— An unexpected error occurred
 
1013
— Brand owner is blank
 
1014
— Invalid authorization
 
1015
— No data found
 
1016
— Palette name must be entered
 
1017
— Palette name already exists
 
1018
— Simple name already exists
 
1019
— Parent Palette OID invalid
 
1020
— Expiry date invalid (must be in YYYY/MM/DD format)
 
1021
— Status is invalid
 
1022
— Brand Owner name must be entered
 
1023
— Main contact name must be entered
 
1024
— — Main contact email must be entered
 
1025
— Alias format invalid
 
1026
— License name must be entered
 
1026
— No LUBs awaiting release for this user
 
1027
— Offset must be an integer
 
1027
— Expiration date is invalid
 
1028
— Limit must be an integer
 
1029
— Include Pre-Release must be 0 or 1
 
1030
— Brand Owner invalid
 
1031
— Master palettes cannot be updated
 
1032
— Invalid palette
 
1033
— Invalid user
 
1034
— Invalid dependent standard
 
1035
— Invalid license
 
1036
— Application name must be entered
 
1037
— SKU ID must be entered
 
1038
— SKU name must be entered
 
1039
— License templates cannot be modified through this web service
 
1040
— SKU ID must be given for new licenses and cannot be changed on existing licenses
 
1041
— Application given without a key count
 
1042
— Application ID invalid
 
1043
— Keys to generate item not numeric
 
1044
— Contract length invalid
 
1045
— Invalid user
 
1046
— Application ID must be entered
 
1047
— Activation code is invalid
 
1048
— User invalid
 
1049
— Only assigned activation codes can be reassigned
 
1050
— Concurrent users invalid
 
1051
— License code not found
 
1052
— Multi-seat license activation codes cannot be updated
 
 
PANTONE®, PantoneLIVE and other Pantone trademarks are the property of Pantone LLC. All other trademarks or registered trademarks are the property of their respective owners. Pantone is a wholly owned subsidiary of X-Rite, Incorporated. Licensed under Sun Chemical Corporation. Sun Chemical’s patented technology enables the communication of a consistent, digital description of the desired appearance of a product. – [U.S. Patent Nos. 7,034,960; 7,202,976; 7,268,918; 7,417,764 and their foreign equivalents]. © Pantone LLC, 2016. All rights reserved.

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