IntelliTrax Access Path Denied Error Message on Vista

When taking a reading while in the PressTool an access path denied error message appears.

Affected Models Firmware Version Software Version
ITX –Density v09609 or lower v1.5
ITX –Spectral v09609 or lower v1.5
ITX –ICC v09609 or lower v1.5

When using the software on Windows Vista OS; the following erroneous error message (shown below) can occur after hitting the ‘Measure’ button in the PressTool.


Workaround

Ignore the error message by clicking ‘Close’ and re-measure the sheet by hitting ‘Measure’ button again

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